Real-World Deployment Examples

Healthcare: Elderly Population with Regional Accents

Challenge: 70+ year old patients with strong Southern US accents, phone-based scheduling Solution: AssemblyAI with custom model trained on senior voices, confidence threshold 0.75 Result: 92% accuracy (vs 78% with generic model), 85% completion rate without human transfer

Financial Services: Multilingual Urban Market

Challenge: Spanish, Mandarin, and English speakers in New York metro area Solution: Whisper for non-English, Deepgram for English, automatic language detection Result: 89% average accuracy across all languages, 3.2 minute average call time

E-commerce: Global Customer Base

Challenge: 60+ countries with diverse English accents (Indian, Australian, UK regional) Solution: Whisper primary, AssemblyAI backup, custom vocabulary for product names Result: 87% order completion via voice, 22% reduction in text chat volume